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Reasons why the monitoring screen cannot be displayed

There are various reasons why the OHWOAI security camera may not output an image. We will explain these situations in detail:

Power supply issues: First, insufficient power supply may cause the surveillance camera to not work properly. If the surveillance camera's power supply is insufficient, the output of the switching power supply may be insufficient, causing the power supply to overheat and activate the overheating protection function. To check this problem, touch the power supply on-site. If there is abnormal heat, it is recommended to replace it with a new power supply to ensure stable power supply. OHWOAI's home wireless solar-powered, battery-powered and POE-powered security cameras can be added by inserting a SIM card and scanning the code, and crime recording is performed by consuming communication data. In addition, it has a 10,000mAh large-capacity battery power supply, and a 5W high-efficiency solar panel provides power supply to realize wireless connection of the camera, and there is no electricity bill due to solar power supply.

Camera failure: If only one camera is having problems, the most likely cause is that the camera's internal program has crashed, usually due to a problem with the reset circuit. Powering the camera off and restarting it can restore normal operation.

Power interference: When AC power is connected to the video transmission line, the electrolytic capacitors inside the surveillance camera and distributor may be charged, which may interfere with the output of the video signal. In such a case, we recommend that you contact OHWOAI customer support to resolve the issue.

Line problems: Misconnected lines or thin cables can prevent analog cameras from starting. During installation, it is important to properly place the lines according to OHWOAI standards and use a multimeter to measure the camera's input voltage and current.

Reset circuit problem: If there is a problem with the reset circuit of the monitoring system, you may be able to restore normal operation by removing power and restarting the monitoring system.

IP address conflict: Just like IP address conflicts in computer networks, IP address conflicts in surveillance systems can also occur. In this case, you can resolve the IP address conflict by reassigning the IP address or setting it to obtain an IP address automatically.

VGA cable problems: Finally, VGA cable problems can also cause the surveillance camera to not output images. Check to see if the VGA cable is loose, gnawed by mice, or worn out. If the cable is loose, we recommend connecting it firmly, and replacing it with a new VGA cable if the cable is damaged. OHWOAI's home wireless solar-powered, battery-powered, and POE-powered security cameras are equipped with remote monitoring and alarms via smartphone linkage, so you don't have to worry anywhere! Connect the recorder and router with a LAN cable, install the app, and you can monitor, watch, and talk with your family on various devices such as tablets, smartphones, and computers outside.

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