Disclosure based on the Specified Commercial Transactions Act
Distributor
Shenzhen Xiankailike Technology Co., Ltd.
Operations Manager
Mackenzie
Head Office Location
Factory 601, No. 1, Ganli Road, Gankengshe District, Longgang District, Shenzhen City, China
contact address
18675583409
email address
Sales price
As stated on the product page. All prices include tax.
Please note that the sales price may change without notice.
postage
Free shipping nationwide
Payment Method
・Credit card payment (VISA, MasterCard, American Express)
・Paypal
Cancellation Policy
We accept to cancel the order before the product is shipped or produced.If the order is cancelled, you will receive a full refund.If the product has been shipped, the order cannot be cancelled.
Returns and Refunds
We accept returns of products.
When returning an item, you will not be charged shipping fees.
Returns (if applicable)
Customers can apply for a return for quality issues within 30 days of receiving the product.
To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in the original packaging. If you would like to return an item, please contact us at link@ohwoai.net to let us know in advance. We will not accept any items sent without first contacting us to return the item.
Refunds (if applicable)
We usually accept your return within 3 business days of receiving the returned item. During peak times it may take up to 7 business days. After inspecting the returned item, we will let you know if your return has been approved. If approved, you will be automatically refunded to your original payment method. Please note that this may take some time depending on the timing of your bank and/or card company's cut-off date.
