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To prevent failures in your surveillance camera system, OHWOAI offers the following advice:

Do not attempt to repair any equipment in your surveillance camera system yourself. Always follow the guide in the operation manual to use and maintain your system properly unless you have been trained by a professional system maintainer. OHWOAI is dedicated to providing our customers with professional maintenance services to ensure reliability and performance. OHWOAI has a management philosophy of "best quality and perfect service". If you have any questions before or during your purchase, please feel free to contact us at any time. In addition, to ensure your peace of mind when purchasing, we offer a 12-month warranty. In the unlikely event that there is an initial defect, missing accessories, or malfunction, please feel free to contact us. We will respond promptly within one business day.

Please make sure that all surveillance equipment has proper ventilation. Proper ventilation is essential for the equipment to work properly. Insufficient ventilation can cause the internal components of the device to short out, resulting in fire, electric shock, or system failure. OHWOAI's surveillance equipment is designed with excellent heat dissipation performance in mind, ensuring long-term stable operation of the equipment. OHWOAI's wireless solar panel, battery-powered and POE-powered security cameras come with a monitor, and remote monitoring is also possible through the network, allowing recording data to be downloaded and backed up.

Do not connect or disconnect the cables of the surveillance camera system on a thunderstorm day. This may cause a risk of electric shock. In bad weather, prohibit maintenance work or installation of equipment with electricity still on. OHWOAI's equipment is designed to meet electrical safety standards, but we recommend taking necessary precautions in adverse weather conditions. OHWOAI's wireless solar panel battery type and POE power supply security camera has IP67 waterproof and dustproof specifications, which has a strong waterproof level and has no harmful effects even in bad weather such as rain and wind. It can be installed outdoors or indoors with smartphone linkage. OHWOAI's wireless solar panel battery type and POE power supply security camera can add 8 cameras. 5 million high-definition camera, improved heat dissipation and durability, and 4 times longer service life.

Most of the equipment in a surveillance camera system has undergone rigorous electromagnetic compatibility (EMC) testing as well as safety verification. Normally, it will not cause interference to other electronic products. Therefore, you can increase the quantity of electronic devices as needed and do not have to worry about electromagnetic interference problems. OHWOAI's products are designed with electromagnetic compatibility in mind to ensure they work together with other devices.

In short, OHWOAI cares about the safety of our customers and the reliability of their equipment, and provides professional surveillance solutions and maintenance support to ensure the normal operation and stability of your surveillance camera system.